What data do we collect?
When you visit our site we collect cookies. You can find more about cookies at the bottom of this document. When you order via www.farmerbox.nl, we ask for the following information: name, address, telephone number, email address and bank details. You provide this information yourself voluntarily. We therefore do not have any personal data in our possession other than obtained through you. Special personal data is never requested or stored.
Purpose of the collection
We collect this personal data in order to be able to comply with our services, but also for customer service. Specifically, we use the data for the following purposes. Name: to be able to look you up in our database, when you call or email with questions. But especially to be able to speak to you when you pick up your order / we deliver it. Address details: to deliver the order to the correct address. But also to see where statistically our customers live and thus determine whether we may be able to start an extra collection point in your area. We need your telephone number to be able to call you in the unlikely event that you have not picked up your order, so we can agree on how you can still get your order. Email: to be able to reach you in case of important changes, confirmation emails or to send special emails. We use your bank details for the direct debit of the boxes, and of course only for the boxes that you have actually ordered. When you email us with a question, we can save this email to better serve you next time and to evaluate and optimize our services.
Sharing of data
Only when you are registered in our system with your data, they will only be used for the above reasons. Furthermore, your data will not be shared with third parties in any other way, and certainly never sold.
An administrative retention obligation of 7 years is required by the government and the tax authorities. After that period (so 7 years after the cancellation), a request can be submitted to delete the data. This can also be done by the customer himself by logging in to mijn.farmerbox.nl
If a data breach is discovered, we have a duty to report. Affected persons will be notified with information about the nature of the breach, likely consequences and measures we propose. The data breach is also registered both internally and at the 'Reporting desk data breaches authority personal data'
Changes to privacy statement
FarmerBox reserves the right to change this statement at any time if necessary. The most current version is published on the FarmerBox website. FarmerBox therefore advises you to regularly consult the FarmerBox website.
To file a complaint
We make every effort to store and process personal data in accordance with the law. If you believe that our processing is in breach of data protection law, you can submit a complaint by sending an email.
So-called “cookies” are placed on our website in order to increase the ease of use of the website. These data are used for statistical purposes. FarmerBox cannot trace it back to a PC or individual. Cookies do not store information about your name, age, gender and other personal data.
A cookie is a simple small file that is sent along with pages from this website and is stored by your browser on the hard drive of your computer. The information stored therein can be sent back to our servers on a subsequent visit. This allows us to recognize you (your computer) on your next visit.
Functional cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually only set in response to a response with which you request a service, such as setting your privacy preferences or filling in a form. You can set your browser to block or warn you about these cookies, but some parts of the website may not work.
Our website includes privacy-friendly buttons and / or links to promote ("like" or share) web pages on social networks such as Facebook, Instagram and LinkedIn. No (tracking) cookies are placed and your online behavior on our website is not tracked. Use of this type of media (via third parties) is at your own risk. We recommend that you first check the privacy statement (s) of these third parties before using these types of services. We do not monitor and are not responsible for the handling of your personal data by such third parties.
More information about cookies
You can find more information about cookies on the website of the Consumentenbond: What are cookies? And Delete Cookies.
How can I disable cookies?
When you disable cookies, you can no longer use all functionalities on the website, this can also affect the ease of use of the website. In addition, refusing cookies only has consequences for the browser and the computer on which you perform these actions. You make the choice to disable or delete cookies in your browser or on your computer. For more information on how to delete cookies: Google Chrome, Internet Explorer, Safari, Firefox
3. Company and contact details
Name: FarmerBox BV
Email [email protected]
Chamber of Commerce no: 80964338