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Contact & FAQ

Would you like to know more about our farmer's shopping boxes or do you have a question about something else? Fill in the contact form on this page or contact us by email, telephone or Whatsapp.

Phone:      0618014442

Email:       [email protected]

1 Frequently Asked Questions
1.1 How do I sign up for a subscription

How nice that you want to receive a FarmerBox every month! Fill in the contact form, which you see on the right of the page, and we will contact you as soon as possible.

1.2 How can I pause my subscription

Yes you can and it is very simple. Are you going on vacation or do you want to temporarily pause your subscription? Let us know by sending an email to: [email protected]

1.3 Where do you deliver

We currently deliver to the Dune and Bulb region. This concerns the places Katwijk, Rijnsburg, Valkenburg, Wassenaar, Oegstgeest, Noordwijk, Noordwijkerhout, Voorhout, Sassenheim, Lisse, Hillegom, De Zilk, Warmond, Leiden and Oegstgeest. In the future we will further expand our delivery area, sign up for our newsletter to stay informed about this.

 

1.4 What happens if I am not at home during the time of delivery?

Then we will first of all try to deliver the box to the neighbors. The delivery person will put a note in the letterbox with the house number where the box was delivered. If it is not possible to return the box to the neighbors, we will take the box back. We will inform you about this. In case you don't hear from us, you can always send a message on WhatsApp via: 06-18014442. Then we will make an appointment with you for a second delivery time.

1.5 Do you also have a pick-up point?

At this moment it is not yet possible to pick up your order. Depending on the demand for a collection point, we will realize one in the future.

1.6 Are there also recipes with the box?

The FarmerBox is a grocery box without recipes. We start from your own creativity and think that the box will come into its own better if you are not bound by recipes. You can therefore use the products of the box as you see fit. We will, however, regularly provide tips about products in the box.

1.7 How many days can I eat from the FarmerBox?

That depends entirely on how you use the products. We cannot really bind a period to this. To give an indication anyway; In principle, the FarmerBox contains enough fruit and vegetables to be able to eat for 3 days, based on 2 people. You can always buy extra products for a more complete meal. Consider, for example, meat or meat substitutes.

1.8 Is everything in the FarmerBox organic?

Our farmers work with a lot of love for animals, nature and the environment. Before we start working with a supplier, we think it is important to always visit them first and see and hear what their way of working is. If this is in line with our vision, we decide whether or not to start a collaboration. Organic is not necessarily one of our requirements, even though many of the farmers do work according to these standards.

1.9 I have an allergy, can I order a box?

If you are allergic to something, we would like to hear from you as soon as possible. Use the contact form or email us at [email protected] and we will do our utmost to replace the product for something else. If you have a question about allergens, feel free to ask us via our contact form.

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