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Contact & FAQ

Would you like to know more about our farmer's shopping boxes or do you have a question about something else? Fill in the contact form on this page or contact us by email, telephone or Whatsapp.

Phone:      0618014442

Email:       [email protected]

1 Frequently Asked Questions
1.1 How do I sign up for a subscription

How nice that you want to receive a FarmerBox every month! Fill in the contact form here and we will contact you as soon as possible.

1.2 How can I pause my subscription

Yes you can and it is very simple. Are you going on holiday or do you want to temporarily pause your subscription? Let us know by sending an email to: [email protected]

1.3 Where do you deliver

We currently deliver in the Dune and Bulb Region. This concerns the places Katwijk, Rijnsburg, Valkenburg, Wassenaar, Oegstgeest, Noordwijk, Noordwijkerhout, Voorhout, Sassenheim, Lisse, Hillegom, De Zilk, Warmond, Oegstgeest and Leiden and the surrounding area. In the future we will continue to expand our delivery area, sign up for our newsletter to stay informed.

 

1.4 What happens if I am not at home during the time of delivery?

Then we will offer the box at a second delivery moment. This is to ensure the freshness of the products. Our delivery person leaves a message with the request to contact us to arrange a new delivery time. You can always contact us via Whatsapp or email; 06 1801 4442 or [email protected]

1.5 Do you also have a pick-up point?

At the moment it is not yet possible to collect your order. Depending on the demand for a collection point, we will realize one in the future.

1.6 Are there also recipes with the box?

The FarmerBox is a grocery box without recipes. We start from your own creativity and think that the box comes into its own better if you are not tied to recipes. You can therefore use the products of the box at your own discretion. We will, however, regularly provide tips about products in the box.

1.7 How many days can I eat from the FarmerBox?

That depends entirely on how you use the products. We can't really tie a period to this. To give an indication anyway; In principle, the FarmerBox contains enough fruit and vegetables to eat for 3 days, based on 2 people. You can always buy extra products for a more complete meal. Think, for example, of meat products that we offer in FarmerMarket or when ordering the FarmerBox.

1.8 Is everything in the FarmerBox organic?

Our farmers work with great love for animals, nature and the environment. Before we start working with a supplier, we think it is important to always visit them first and see and hear what their way of working is. If this is in line with our vision, we decide whether or not to start a collaboration. Organic is not necessarily one of our requirements, even though many of the farmers do work according to these standards.

1.9 I have an allergy, can I order a box?

If you are allergic to something, please let us know as soon as possible. Please use the contact form or email us at [email protected] and we will do our utmost to replace the product with something else. If you have any questions about allergens, please do not hesitate to ask them via our contact form or by email.

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