How does it work?
Our boxes
The FarmerBox, BreakfastBox, BorrelBox, Box full Flavor and products from the FarmerMarket can be ordered weekly until Monday 22:00. Delivery takes place from Wednesday to Saturday, with the exception of the FarmerBox and the Box vol Smaak, they contain fresh produce so we deliver on Wednesdays and Thursdays. During the ordering process you can indicate on which day and in which period you want to receive the order.
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Farmer Market
At the FarmerMarket you can find loose products such as vegetables, fruit, dairy products and other delicious delicacies. These products can be ordered daily until the day of delivery.
Delivery takes place from Wednesday to Saturday. During the ordering process you can indicate in which period you want to receive the order. Delivery costs are € 3.50 per order, spend more than € 25 euros and the delivery costs are free!
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Box full of taste!
Every week a surprising Box full of Taste! filled with fresh fruit and vegetables. Organic, directly from the land to your plate and for a friendly price.
How do I pay for my Box of Taste?
The first Box full of Taste! you order via the webshop. During the ordering process you can choose which subscription you want and you agree to the direct debit. You can choose a weekly or every other week subscription. You make the first payment via Ideal during the ordering process. Subsequently, the amount per delivery will be automatically debited. If you do not want a subscription, it is also possible to order the Box full of Taste separately, follow the ordering process and pay with Ideal.
Am I tied to the subscription for a fixed period?
No, the Box full of Taste can be paused every week and can be canceled free of charge via email. If you do this before Monday 10:00 a.m., your subscription will end the same week. If you have paused or canceled your subscription, you will receive a confirmation email from us.
Can I see in advance what is in my Box?
Which can! On our website you will find the contents of the Box full of Taste from Friday afternoon! for the week after. You can find these on the product page of Box full of Taste!
How do I report that I temporarily do not want to receive a box, for example because of a holiday?
You can pass this on via customer [email protected], this is possible until Monday 10:00 am for the same week.
My order is incorrect, what now?
We pack everything as carefully as possible together with our helpers. It is always possible that a mistake is made. If something went wrong with your order, please let us know at [email protected] and we will look for a solution as soon as possible.
There is a moldy vegetable in my Box, what now?
We work with unprocessed products. It is therefore possible that some products ripen faster than we expect. If there is something in your Box that is no longer good, please send us an email.
When will my box be delivered?
On Wednesday or Thursday at the time you have indicated on the website, the box will be delivered to your home in the day and time slot you have indicated. Do you have a subscription and the delivery day / time is not convenient. Send an email to [email protected] and we will adjust the desired delivery time for you.
Can I also receive my Box once every 2 weeks?
Which can! You can register during the ordering procedure.
Can I return my used packaging to you?
Yes, that's possible! Every time we visit you, you can give us the used packaging. Think carton, milk bottles, egg cartons. etc. etc. In this way we save the environment together and we ensure that it is processed properly.
What if I don't like a product from the box?
When registering, you can indicate which fruit or vegetables you would rather not have in the Box. This way we can take this into account at all times and choose a replacement product for you. Note: we do this with a maximum of 1 product from the Box.
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Gift boxes
Our gift boxes are available in different sizes and prices. Delivery takes place from Wednesday to Saturday. During the ordering process you can indicate in which period you want to receive the order. If you want to receive the box on another day, please contact 06 1801 4442 or [email protected]. It is also possible to send gift boxes via PostNL. The costs for this are €6.95.
There are also cheaper gift boxes on the website, which can only be ordered in multiples or with other items from the FarmerMarket. The delivery costs are €3.95 per order, with an order higher than €25 euros or if you order a box from 'our boxes', the delivery costs are free!*
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Gift vouchers
Gift vouchers can only be ordered digitally. The gift voucher will be sent by email to the recipient and is available in amounts between €20-€150.
The gift voucher module is a beta version. The recipient receives an email containing the code to use on the website www.farmerbox.nl. The code can be used several times until the total amount has been used. However, the gift certificate does not state where the amount is
to be spent. We will send a separate email to the customer who ordered the gift voucher.
*Free delivery in the Duin & Bollenstreek and Leiden and surroundings. See the delivery area map below. If you live outside this region, please contact us on 06 1801 4442 or [email protected]!
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Where do we deliver?
The area where we deliver is the Duin & Bollenstreek and Leiden and the surrounding area and Amsterdam. There are of course exceptions for special requests! See the delivery area in the picture below.
Sustainability
Deliciously fresh up close is sustainable enjoyment
FarmerBox is the new short chain initiative, originated in the Dune & Bulb Region. An initiative with which we want to make a sustainable contribution to our society. With our company we ensure a shorter food chain, which means less logistics and traffic movements are required. For example, we are committed to limiting CO2 emissions and farmers receive a fair price for their hard work. We also want to increase consumer food awareness by showing the diversity of high-quality products available in our own environment. At FarmerBox we also work on another social goal: Zero Food Waste, reducing the large amount of food that is wasted daily, in particular by supermarket chains and the hospitality industry. We want to prevent food waste as much as possible, which is why we only buy products that have been ordered in advance by our customers and we are not left with a residual stock. By ordering the FarmerBox you not only enjoy delicious fresh products up close, you also support our sustainable ideas!
Used packaging can be returned to us with a subsequent delivery. In this way we save the environment together and ensure that wine is processed properly.
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Support Your Locals EN
The increasing demand for locally produced food is being encouraged by Support Your Locals NL, a national campaign aimed at supporting local food producers, both during and after the corona crisis. They call on the whole of the Netherlands to opt for local products as much as possible. This campaign is a collaboration between the Short Chain Task Force and the Food Cabinet campaign agency and is supported by a growing network of local entrepreneurs and food producers throughout the Netherlands.
Support Your Locals NL Taskforce Short Chain Food Cabinet
